Personal customer service
One contact person for all your shipment handling
The customer service module provides you with a contact person for all your shipment handling issues. There is no need for you to use carrier hotlines anymore.
- One contact person
- Special Services Desk
- Claim handling
- Carrier indepenent
- Individual consulting for your shipping
- Help, Tipps & Tricks
One contact person
You get the direct extension of your personal customer service consultant. Hours of talking to carrier hotlines become obsolete.
After reporting a claum to us, we directly contact the carrier and solve the problem as fast as possible.
We can provide you advice for questions of packaging, shipping type, special services shipments, dangerous goods and much moire.
You can proccess special shipping through your customer consultant. We request offer of different customers without obligation.
No matter which carrier you choose for your shipment, we are the central contact point ffor questions and claims.
Help, Tipps & Tricks
We gladly assist you with all questions regarding shipping.
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